Help Center
Frequently Asked Questions
Find clear answers to support queries regarding invitation designs, custom background soundtracks, payments, and RSVP management.
Free invitations expire 120 days after creation. Premium and Elite subscription links remain active for the duration of your billing cycle and can be renewed or downloaded as offline packages.
Yes! Our Elite (Ultra) templates allow direct uploads of custom MP3 background music (up to 2MB). Premium plans let you pick from a library of handpicked soundtracks.
You can manage RSVP responses directly in the customer dashboard. For Premium and Elite tiers, you can export the full headcounts and messages as a CSV spreadsheet.
Yes, we offer a 7-day money-back guarantee for subscriptions and template purchases, provided no invitations have been shared or downloaded. Please review our full refund rules on the legal page.
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